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andrea@nubrand.io (919) 263-0096 Holly Springs, NC Working nationwide
[ Terms of service ]

Terms of
service.

The terms that apply to using nubrand.io and to working with NuBrand Growth Marketing. A signed proposal or agreement takes precedence where it differs.

Effective October 31, 2026
Contents

Using the site

By using nubrand.io you agree to these terms. Use the site lawfully and do not attempt to interfere with it, scrape it, or misuse our contact form or site assistant. We may change or remove parts of the site at any time.

Content and intellectual property

Everything on the site, including text, design, graphics, logos, photography and code, belongs to NuBrand or its licensors and is protected by copyright and trademark law. You may view and share pages for personal or business evaluation; you may not copy, reproduce or republish the content without written permission. Client names, logos and work shown in case studies belong to those clients and appear with their permission.

Our services

NuBrand provides marketing services including brand strategy and identity, web design and development, SEO, paid media, content, social, CRM and automation, AI design and development, and fractional CMO leadership. The scope, timeline and fees for any engagement are set out in a written proposal or agreement, which, once approved, forms the contract between us.

Quotes and payment

  • Every project is quoted to its scope. Quotes are valid for 30 days unless stated otherwise.
  • Work begins once the proposal is approved and any deposit is received.
  • Larger projects are billed in milestones; monthly services are billed monthly in advance.
  • Invoices are due within 15 days unless stated otherwise. Late payments may pause work and may accrue interest at 1.5% per month or the maximum permitted by law.
  • Third party costs such as ad spend, domains, hosting, stock imagery and software licences are paid by the client and are separate from our fees unless the proposal says otherwise.
  • Monthly services may be cancelled with 30 days' written notice after any minimum term in the agreement.

Client responsibilities

Clients agree to provide timely feedback, approvals, content, access and information needed to do the work, and confirm they have the right to use any material they give us. Delays in providing these may shift the timeline. Clients are responsible for the accuracy of claims about their own products and services and for compliance with the rules of their industry.

Ownership of deliverables

Once paid in full, final deliverables created specifically for the client, such as logos, brand assets, website designs and copy, belong to the client. NuBrand keeps ownership of its working files, processes, templates and any pre-existing material, and grants the client a licence to use them as part of the deliverables. Unless agreed otherwise in writing, we may show the finished work in our portfolio, case studies and marketing.

Results

We bring experience and care to every engagement, but marketing results depend on many factors outside our control, including markets, competitors, budgets, platforms and the client's own operations. Figures shown in case studies are specific to those clients and are not a promise of similar results. We do not guarantee rankings, traffic, leads, sales or revenue.

Dash Designs rush service

Dash Designs jobs are quoted the same day and paid in full before work begins. Same day delivery applies to orders placed and paid before 10 am Eastern on a business day; otherwise delivery is within 24 to 48 hours. Rush fees are non-refundable once work has started. Revision rounds are as stated for each Dash option.

Referral program

Referral rewards are paid as described on the referral program page, after the referred client has signed and paid their first invoice. Self-referrals, referrals of existing clients or active prospects, and referrals that do not identify the referrer at first contact do not qualify. We may change or end the program at any time; rewards earned before a change will be honoured.

Liability

The site and our services are provided as described in the relevant agreement. To the fullest extent permitted by law, NuBrand is not liable for indirect, incidental or consequential losses, including lost profits or data, and our total liability for any claim is limited to the fees paid to us for the services giving rise to the claim in the preceding six months. Nothing in these terms limits liability that cannot be limited by law.

Governing law

These terms are governed by the laws of the State of North Carolina. Any dispute will be handled in the state or federal courts located in Wake County, North Carolina, after a good faith attempt to resolve it directly. If any part of these terms is found unenforceable, the rest remains in effect. We may update these terms; the effective date shows the latest version.

Contact

Questions about this document can be sent to andrea@nubrand.io or (919) 263-0096. NuBrand Growth Marketing, Holly Springs, North Carolina.